Selling stuff online is great, but those ridiculously low offers on Facebook Marketplace and eBay can be super frustrating.
With the projected growth rate of online retail sales expected to reach over 50% by 2028, it’s no wonder that online selling is becoming increasingly competitive.
Don’t worry, though! You can handle them and still make a good deal.
Here are 25 ways to respond to lowball offers that keep things professional and fair.
It’s about finding a good middle ground, not just saying “no.” Get ready to be an online selling pro!
Table of Contents
25 Comebacks For Low Ball Offers Without Being Rude
Focusing on Value
- “Thank you for your interest. The price reflects careful consideration of its market value and its exceptional condition. I’m confident in its fairness.”
Recognizes the buyer’s interest and confidently states the price based on the item’s condition and market value.
- “I’ve taken both the value and the pristine condition of this item into account when setting the price. However, I’m open to hearing your thoughts on it.” – Opens the door for dialogue by emphasizing the item’s value and condition, inviting the buyer to share their perspective on the price.
- “The quality and condition of this item set it apart, which is why the price is as listed. I’m sure you’ll appreciate its value as much as I do.”- Indicates that the buyer will understand and value the item by stressing its quality and condition as reasons for the set price.
- “I understand price is important, but so is quality. This item represents both, hence the fair pricing. Let’s discuss any concerns you might have.” – Strikes a good balance between cost and quality by imply the product is both, and opens the door to discussion about the buyer’s concerns.
- “This piece is priced based on its intrinsic value and outstanding condition. I believe it’s a fair assessment, but I’m here to answer any questions.” – States the item’s price is based on its intrinsic value and condition, indicating a fair assessment while being open to questions.
Counter offers
- “I’m open to hearing your offer, keeping in mind the item’s quality and value. What price were you considering?” -Encourages the buyer to make an offer, showing openness to negotiation while reminding them of the item’s quality and value.
- “While I appreciate your initial offer, I believe it undervalues the item. Could we discuss a figure that better reflects its worth?” – Signals flexibility but indicates the initial offer was too low, inviting the buyer to propose a more suitable figure.
- “I’m willing to consider a counteroffer, but let’s aim for something that respects the item’s quality. What’s your best offer?” – Shows willingness to negotiate by asking for the buyer’s best offer, aiming for a price that reflects the item’s quality.
- “Negotiation is part of the process, and I’m here for it. Let’s find a compromise that acknowledges the item’s true value. Your thoughts?” – Shows flexibility by communicating with the buyer and trying to reach an agreement that takes into account the item’s worth.
- “I’m open to flexibility on the price, but I believe we started off too far apart. Let’s try to find a middle ground that works for both of us.” – Expresses willingness to find a middle ground, indicating the initial offer was too far off but still seeking a fair compromise.
Meeting in the Middle
- “Thank you for your offer. How about we split the difference? It’s a fair way to respect both our perspectives.” – Proposes dividing the difference as a fair compromise, with the goal of honoring both sides’ viewpoints.
- “I appreciate your budget concerns. Meeting in the middle sounds like a good compromise. Does that work for you?” – Acknowledges the buyer’s budget and proposes meeting halfway as a fair compromise, asking if the buyer agrees.
- “Let’s find a solution that makes us both happy. Meeting halfway seems fair. What are your thoughts on this approach?” – Finds a middle ground, shows fairness, and seeks the buyer’s input in an effort to reach a mutually fulfilling solution.
- “I believe a fair deal is one where both parties feel valued. Shall we aim for a middle ground on the price?” – Emphasizes the goal of mutual satisfaction in negotiations, proposing a fair middle ground on pricing.
- “Compromise is key to a good transaction. Meeting in the middle could be our best option. Are you open to that?” – Offers a win-win negotiation by inviting the buyer to be candid and proposing a middle ground meeting as the optimal solution.
Bundling
- “If you’re interested in more than one item, I can offer a bundle discount. Let’s make it more attractive for you.” – Offers a discount for purchasing multiple items, suggesting a bundle deal to make the purchase more attractive.
- “Bundling items together can lead to better deals. Have you seen anything else you like? I can work out a special price.” – Encourages considering additional items for a bundle discount, indicating willingness to work out a special price.
- “I’m happy to discuss a bundled offer if you’re looking to purchase multiple items. It could be a win-win for both of us.” – Shows openness to discussing a bundled offer, presenting it as an opportunity for mutual benefit.
- “Considering a bundle? I can adjust the pricing to reflect a discount for multiple items. Let’s explore your options.” – Proposes adjusting prices for a bundle, indicating flexibility and a willingness to explore options with the buyer.
- “Bundling could be beneficial. If there are other items you’re interested in, I’m willing to offer a combined discount.” – Suggests a combined discount for multiple items, indicating a win-win opportunity through bundling.
Finding Compromise
- “Based on the market and similar listings, our price is competitive. Perhaps there’s a middle ground we can find?” – Uses market comparison to justify the item’s price, suggesting a willingness to find a middle ground based on market rates.
- “I’ve looked at what others are asking for similar items. Let’s aim for a price that feels right in the context of the market.” – Considers market prices in the negotiation, aiming for a compromise that aligns with the going rate for similar items.
- “Considering the going rate for similar items, I believe we can reach a compromise. What do you think?” – Proposes reaching a compromise based on market comparisons, showing a market-informed approach to finding a fair price.
- “Let’s use the market as our guide and find a price that’s fair for both of us, based on comparable listings.” – Encourage the use of similar listings as a pricing guide, offering a reasonable alternative.
- “Market comparisons suggest we’re in the right ballpark. Maybe there’s a figure that respects both our positions?” – Uses current market values as a basis for the item’s asking price in an effort to reach a middle ground that is fair to the seller and buyer.
Recommending Alternative Products Within Their Budget
- “If this item stretches your budget, I have other options that might fit better. Let’s explore what else could meet your needs.” – Offers to guide the buyer to other items that fit their budget better, showing understanding and willingness to help.
- “I understand budget constraints. How about I show you similar items that are more aligned with your budget?”- Adapting to the buyer’s budget and offering suggestions for similar, more affordable items is a sign of great customer service.
- “Let’s find a solution that works within your budget. I have several items that might interest you, offering similar value.” – The suggestion to find an item within the buyer’s budget shows that the buyer’s needs will be met.
- “Considering your budget, I can recommend other items that still meet your criteria. Let’s take a look together.”
– Shows initiative in ensuring customer satisfaction by suggesting alternatives that fit the buyer’s criteria and budget. - “I want to help you find the perfect item within your budget. I have alternatives that might just be the right fit.”
– Shows flexibility and a focus on the customer by offering to assist them in finding an appropriate item within their budget.
Politely Declining the Offer with Gratitude
- “I truly appreciate your offer and interest, but I can’t go that low. Perhaps there’s another figure you’re comfortable with?”
– Expresses appreciation for the offer while declining it due to its low value, still inviting the buyer to propose a new figure. - “Thank you for your offer. Unfortunately, it’s lower than I can accept. I’m open to discussing it further if you’re willing.”
– Thanks the buyer for their offer but states it’s too low, yet remains open to further discussion, maintaining a positive tone. - “I’m grateful for your interest, but I must decline the offer. However, I’m here to discuss any other proposals you might have.” – Gratefully declines the offer and encourages the buyer to make another proposal, keeping the negotiation door open.
- “Your offer is appreciated, but I can’t meet you there. Let me know if you reconsider, as I’m open to negotiations.” -Appreciates the offer but cannot accept it, encouraging the buyer to reconsider their position while staying open to talks.
- “Thank you for your proposal. It’s a bit too low for me to accept, but I’m thankful for your interest and open to further discussion.” – Thanks the buyer for their interest but declines the low offer, remaining thankful and open to further negotiation.
These responses help keep things respectful and productive. When a buyer makes a low offer, focus on the item’s worth. Be open to hearing their price. See if you can meet in the middle, or offer a bundle deal. If not, politely decline their offer.
In the end, it’s not about getting the most money out of the deal; it’s about making sure everyone involved is happy.
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